FAQ
Acerpure COZY F5
Possible Reason
Is the correct voltage used?
Solution
Please insert the power plug into the outlet
Possible Reason
Is power connected to the product properly?
Solution
properly, and use the correct voltage
Are there foreign objects stuck in the air circulator?
Solution
Please clean the foreign object from the front grille of the air circulator.
Possible Reason
Is there excessive dust accumulated in the air circulator?
Solution
Please clean the front grille of the air circulator properly.
Possible Reason
Are there foreign objects stuck in the air circulator?
Solution
Please clean the foreign object from the front grille of the air circulator.
Possible Reason
Is the product placed on an uneven floor or table top?
Solution
Place move the product to a flat floor or table top.
Possible Reason
Is the motor shaft of the air circulator fan blades installed properly?
Solution
Please install the motor shaft of the air circulator fan blades properly
Is the battery dead?
Solution
Please replace the battery (Applicable model for the remote control: CR2032).
Possible Reason
Was the remote control pointed towards the front of the product when used?
Solution
Please change the usage angle and point the signal receiver of the remote control to the product when in use
Acerpure COZY F5
Possible Reason
Is the correct voltage used?
Solution
Please insert the power plug into the outlet
Possible Reason
Is power connected to the product properly?
Solution
properly, and use the correct voltage
Are there foreign objects stuck in the air circulator?
Solution
Please clean the foreign object from the front grille of the air circulator.
Possible Reason
Is there excessive dust accumulated in the air circulator?
Solution
Please clean the front grille of the air circulator properly.
Possible Reason
Are there foreign objects stuck in the air circulator?
Solution
Please clean the foreign object from the front grille of the air circulator.
Possible Reason
Is the product placed on an uneven floor or table top?
Solution
Place move the product to a flat floor or table top.
Possible Reason
Is the motor shaft of the air circulator fan blades installed properly?
Solution
Please install the motor shaft of the air circulator fan blades properly
Is the battery dead?
Solution
Please replace the battery (Applicable model for the remote control: CR2032).
Possible Reason
Was the remote control pointed towards the front of the product when used?
Solution
Please change the usage angle and point the signal receiver of the remote control to the product when in use