Possible Reason
Whether the power reserve is insufficient?
Solution
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible Reason
Is the vacuum head of the product blocked by a foreign matter?
Solution
Please remove the foreign matter from the head.

Possible Reason
Is there too much dust in the dust box or filter?
Solution
Please clean the dust box and filter.

Possible Reason
Is there hair or other odors stuck in the vacuum head?
Solution
Please clean the vacuum head.

Possible Reason
Is the vacuum head or extension tube blocked with foreign matter?
Solution
Please remove the foreign matter that is blocking the vacuum head or extension tube.

Possible Reason
Is there hair or other odors stuck in the vacuum head?
Solution
Please clean the vacuum head.

Possible Reason
Were some parts not properly installed?
Solution
Make sure that each assembly part is properly installed.

Possible Reason
Are you using a power supply not supplied with this package?
Solution
Please make sure to use the power supply provided by acerpure for this product when charging.