Legal Notice

Our Commitment to You…

Acerpure Inc., located at 7F.-5, No. 369, Fuxing N. Rd., Songshan Dist., Taipei, Taiwan, R.O.C., and its group of companies around the world (collectively "Acerpure", "we", or "us"), greatly respect the privacy of our customers and online visitors. This Privacy Policy informs you of our online information practices, our practices regarding the collection, storage, processing, transfer, and use of personal information, and the choices we offer regarding the collection and use of your personal information, including Acerpure account registration and related services ("AcerpureID") and newsletter services.

Information Collected and How It Is Collected

We collect various types of information to help us provide better service to our customers and website visitors:

• IP Address: For each visitor who accesses or uses our services or browses our website, our web servers automatically identify and store the visitor's IP address to determine which parts of the website the visitor accesses and the duration of each visit. This information helps us understand visitor usage patterns to improve the overall utility of our website.
• Device Information: We may collect device-specific information such as your hardware model, operating system version, and unique device identifiers; we may also use mechanisms such as browser web storage (including HTML 5) and application data caching to collect and store information on your local device.
• Cookies: Like many modern websites, we may use standard cookie technology to collect information about how you use our website, measuring which parts are most engaging and remembering you when you return, to provide you with a better experience.
• Personal Information: We may sometimes request personal information associated with personally identifiable data, such as your email address, name, mailing address, phone number, credit card number, country, language, demographic data, or persistent identifiers. Providing this information enables you to create an AcerpureID, purchase products, register products, obtain support services, contact us, participate in online surveys, subscribe to mailing lists or newsletters, or register for special purchase discounts.

AcerpureID

To allow you to create an AcerpureID, we need to collect and process the following information: email address, first name, last name, social login IDs (such as Facebook ID and Google ID), country, and language. This is the minimum information required to create an AcerpureID. After creating your AcerpureID, you can also complete your profile by providing additional information such as your phone number, address, and information needed for Acerpure product registration. You can also manage your profile by opting to receive Acerpure newsletters, and you can unsubscribe at any time.

How Personal Information Is Processed

The personal information you provide may be used to support your customer relationship with Acerpure. We use this data to tailor your experience on our website and your general interactions with us. Unless required or permitted by local law, we will not collect or use your personal information for unrelated purposes without prior notice. Your personal information will be collected and subsequently processed for the following purposes:

• To comply with your specific requests, such as creating an AcerpureID and enabling you to use a range of related services. Processing your personal data for this purpose does not require your prior consent.
• For marketing purposes. Unless you notify us otherwise, we will send you information about various product upgrades, special offers, and other Acerpure products and services that we think you may be interested in. If you do not wish to receive such mailings, simply inform us when providing your personal information; you may also opt out of future mailings at any time by contacting Acerpure.

Guidelines Regarding Children

Acerpure will not knowingly collect online contact information from children or adolescents (as defined by local law), and if we become aware that we have personal information of children or adolescents, we will delete such information from our systems. Acerpure encourages parents or guardians (including other legal representatives) to accompany their children online and participate in their online activities. Children or adolescents may use our online sales services only with the consent and payment of a parent or guardian, or as permitted by applicable law. If you are a child or adolescent, you must obtain permission from your parent or guardian to complete specific transactions on this website.

Users from Taiwan

If you are a user from Taiwan, we remind you in accordance with relevant Taiwanese laws:

• We will retain and, when necessary, use the personal data you provide from the time we obtain it by any means until you request us to delete it. Our use of your personal data is limited to Taiwan, your region, and the regions where Acerpure operates.
• Pursuant to the Personal Data Protection Act, you may make the following claims or requests regarding your personal data: (1) Inquiry or request to access (we may charge a fee on a case-by-case basis). (2) Request for a copy (we may charge a fee on a case-by-case basis). (3) Request for supplementation or correction. (4) Request to cease collection, processing, and use. (5) Request for deletion.
• If the contact information you provide includes a third party's personal data, you confirm that the third party is aware of the rights in this Privacy Policy, and you warrant that you have obtained the third party's consent authorizing us to use the third party's personal data for the collection purposes described in this Privacy Policy.
• If you do not provide, request to cease collection, processing, use, or request deletion of your personal data, we will be unable to contact you regarding Acerpure service matters, create records for your future reference, provide you with the latest service information, or conduct customer satisfaction surveys. We shall not be liable for any resulting diminishment of your rights.
• If the personal data you provide is reported or discovered by us to be insufficient to confirm your identity, or if there is any personal data misuse, theft, or falsification, we reserve the right to temporarily suspend services provided to you. We apologize for any inconvenience this may cause.

Users Outside the United States

If you visit our website from outside the United States, or otherwise contact us from outside the U.S., please note that your personal information may be transferred to the United States, where many of our servers are located, for storage or processing. Data protection and other laws of the U.S. and other countries may not be as comprehensive as those in your country, but rest assured we will take all necessary measures to protect your privacy.

European Economic Area Users

When information you provide is transferred from within the European Economic Area ("EEA") to Acerpure companies or agents outside the EEA, we will take appropriate measures to provide adequate protection for your data. Please note that if data and information are stored on servers outside Europe, this Privacy Policy does not apply to the data and information you store with our cloud storage services. In such cases, you must assume all risks associated with storing data outside Europe.

Use and Disclosure of Anonymous Aggregated Information

Acerpure may also collect, aggregate, and maintain anonymous information about our customers and website visitors, such as their preferences, interests, shopping habits, and similar information. This data will be used to tailor our website content and advertising to provide a better experience for our visitors; in addition, Acerpure may share such aggregated information about visitors with advertisers, business partners, sponsors, and other third parties.

Security Measures

We will protect the personal information you provide. At Acerpure, only personnel whose work requires access may access your personal information. Maintaining the integrity of any personal information we hold is our principle. To prevent security breaches, Acerpure employs several security technologies, such as SET or industry-standard Secure Socket Layer (SSL) encryption, for transmitting credit card information or any personal information required on our web pages, to protect personal information from unauthorized access. However, we cannot guarantee absolute security on the internet.

Inquiries or Questions — Your Rights

Regarding the processing of your personal data, you have the following rights:

• You have the right to obtain confirmation as to whether your personal data has been processed and which personal data has been processed.
• You have the right to know: (1) the source of your personal data; (2) the purpose of collection and processing methods; (3) the identity of the data controller; (4) the third-party entities or categories of entities that may use your personal data.
• You have the right to obtain: (1) updates, corrections, or integration of your data; (2) deletion, anonymization, or blocking of your data if processed unlawfully.
• You have the right, in whole or in part, to: (1) refuse processing of your personal data for legitimate reasons, even if the data is related to the collection purpose; (2) refuse processing of your personal data for advertising materials, direct sales, or market or commercial surveys.

How to Opt Out of Our Use of Your Personal Information

You may contact Acerpure at any time to opt out of our use of your personal information. We will remove your personal information from our databases as soon as reasonably practicable.

Linked Websites

Websites linking to or from our website may have different policies. Acerpure does not share any collected personal information with these websites and is not responsible for any information or content on these websites. We recommend that you review the privacy policies posted on these websites for further details.

Governing Use; Changes to This Privacy Policy

This Privacy Policy is provided in multiple languages. In the event of any inconsistency between the various language versions and the English version, the Chinese version shall prevail. The terms of this Privacy Policy govern the use of any previously collected information. Acerpure reserves the right to change this Privacy Policy at any time, so we recommend that you check back on our website regularly. Changes to this Privacy Policy will take effect from the time they are posted on our website.

Questions

For any questions or comments about this Privacy Policy or our website, please contact us at: service@acerpure.com. To help us provide you with faster service, please try to ask in English and let us know your country/region, and describe your product series and model (if applicable). Alternatively, please contact the Acer entity to which you submitted your information for questions about specific applications and/or local data processing.