Indonesia

Description of Warranty Period

• This warranty card is only applicable to the after-sales service of products sold by Acer. Products sold without authorization from Acer are not covered by this warranty card service.
• Acerpure comes with a two (2) years warranty. The replacement period for defective new products sold by Acer is within seven (7) days from the date of purchase (based on the date stated on the invoice or warranty card).
• If there is a need for after-sales service after the two (2) years warranty provided by Acer has expired, Acer will charge all related expenses including but not limited to logistics, transportation, labor costs and replacement parts.

The information in each field of this warranty card must be filled in and stamped with the distributor’s seal for the warranty to be valid. If the purchase date and S/N number are altered, unclear, or the information is filled in incorrectly, this warranty is deemed invalid.

If you have any questions about the after-sales service provided by Acer, please contact toll-free 1-500-155 or email acerpeduli@acer.com. Please send the product or equipment that needs repair to the nearest service center authorized by Acer.

The product will not be eligible for free after-sales service if:

• The product has exceeded the warranty period provided by Acer or the warranty card is not presented or is damaged.
• The product is damaged by sulfur or caused by coastal environments.
• The product is damaged as a result of connections to irregular voltage source.
• Improper use, modification or disassembly without following the operating instructions or machine specifications; the warranty will be invalid and Acer assumes no legal responsibility.
• The product is damaged or malfunctioned due to natural disasters (including but not limited to flood, earthquake, typhoon, lightning strike, infestation by insects or vermin etc), external damages (including but not limited to scratches, hammered, water seepage into products etc).
• The product is damaged due to exposure to sunlight, high temperature environments or various humid environments.
• Failure caused by the use of non-original parts, consumables, equipment and accessories.
• Damage caused by dropping of the products, or reasonable wear and tear from usage causing scratches or damage to the product’s appearance.
• The product is damaged by the insertion of hard or sharp objects, such as glass, nails, screws, coins, etc into the product, whether on purpose or inadvertently.
• Cosmetic damage to the product’s appearance, accessories or usage wear and tear consumable materials such as filters, etc.
• The product is not sold by Acer.
• The customer cannot provide the warranty card/invoice/proof of purchase.

This warranty is only limited to the product itself. If additional services such as delivery or installation of accessories are required, Acer reserves the right to reject the claim or charge additional service or material fees as applicable.

If the customer requests a new replacement part when the existing parts are still usable, the customer must pay for the new replacement parts according to Acer’s price list.

Acer has the right to use new or factory reprocessed parts for product maintenance or repair.

Please keep the warranty card properly as it will not be reissued if lost or damaged.

If there are any changes or additional terms to the above, Acer will issue a notice on its website (www.acerpure.com) and any changes by Acer shall be final.