Singapore

1. Description of Warranty Period

1. This warranty is only applicable to the after-sales service of products sold by our company. Products not authorized by our company are not covered by the warranty card service.
2. Home appliance products are provided with a one-year free warranty service from the date of purchase. The replacement period for defective new products is within 7 days from the date of purchase (subject to the date of sale on the invoice or warranty).
3. After the product has exceeded the one-year free warranty period, if there is a need for after-sales service, the company will charge related expenses at its discretion, including logistics, outing, wages and replacement parts.

2. Contact

If you have any questions about after-sales service, please contact toll-free 1800-895-6299 or email acercare.sg@acer.com. If small appliances need to be repaired, please send them to the Acer service center.

3. Conditions where free service is not provided

1. The product has exceeded the warranty period provided by the company.
2. Damage caused by sulfur and coastal environment.
3. Damage caused by inconsistent voltage specifications.
4. Improper use, modification or disassembly without following the operating instructions or machine specifications; the company does not warranty and assumes no legal responsibility.
5. Damage or malfunction caused by natural disasters, electric shocks, insect (rat) damage, pets, etc.
6. Damage due to exposure to sunlight, high temperature environment or various humid environments.
7. Failure caused by the use of non-original parts, consumables, other products, equipment and accessories.
8. Damage caused by falling due to the height difference of the ground environment, and scratches or damage to the appearance caused by collision during operation.
9. The product is damaged by inputting/inhaling hard or sharp objects, such as glass, nails, screws, coins, etc.
10. Appearance, accessories and consumable materials such as filters, etc.
11. Products not sold by our company.
12. Those who cannot show the invoice or proof of purchase.

4. Scope of warranty

This warranty is only limited to the machine itself. If there are additional services such as delivery or installation of accessories, etc., it will be rejected or additional material service fees will be charged as the case may be.

5. Replacement parts

If the parts are still usable and the customer requests a new one, the parts fee will be charged according to the price list of our company.

6. Reprocessed parts

The company can use new or factory reprocessed parts for product maintenance.

7. Changes

The above listed items and important items in the product manual, if there is any change or supplementary description, will be subject to the latest announcement of the company website (www.acerpure.com).