FAQ
Acerpure Cool AC333-10W
Possible cause:
Is the power plug plugged in the outlet properly?
Solution:
Please plug the power plug of this product in the outlet correctly.
Possible cause:
The power switch at the bottom behind the host is not turned on.
Solution:
Please turn on the power switch at the bottom behind this product.
Possible cause:
Is the child lock function enabled?
Solution:
Please press and hold down the direction button for 3 seconds to disable the child lock function
Possible cause:
Are there other sundries around the product?
Solution:
Please remove the sundries around the product.
Possible cause:
Is there excessive dust accumulated in the air circulator?
Solution:
Please clean the grill of the air circulator properly.
Possible cause:
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the air circulator grill.
Possible cause:
Is the battery dead?
Solution:
Please replace the battery (Applicable model of the remote control: CR2032).
Possible cause:
Was the remote control pointed towards the front of the product when used?
Solution:
Please change the usage angle and point the remote control to the product when in use.
Possible cause:
Was the timer function set?
Solution:
After the timer is set, when the set time has ended, it will stop operating automatically
Possible cause:
When the “warm air function” is used, airwill continue to be supplied for approximately 15 seconds to
Solution:
It is not a malfunction
Acerpure Cool AC333-10W
Possible cause:
Is the power plug plugged in the outlet properly?
Solution:
Please plug the power plug of this product in the outlet correctly.
Possible cause:
The power switch at the bottom behind the host is not turned on.
Solution:
Please turn on the power switch at the bottom behind this product.
Possible cause:
Is the child lock function enabled?
Solution:
Please press and hold down the direction button for 3 seconds to disable the child lock function
Possible cause:
Are there other sundries around the product?
Solution:
Please remove the sundries around the product.
Possible cause:
Is there excessive dust accumulated in the air circulator?
Solution:
Please clean the grill of the air circulator properly.
Possible cause:
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the air circulator grill.
Possible cause:
Is the battery dead?
Solution:
Please replace the battery (Applicable model of the remote control: CR2032).
Possible cause:
Was the remote control pointed towards the front of the product when used?
Solution:
Please change the usage angle and point the remote control to the product when in use.
Possible cause:
Was the timer function set?
Solution:
After the timer is set, when the set time has ended, it will stop operating automatically
Possible cause:
When the “warm air function” is used, airwill continue to be supplied for approximately 15 seconds to
Solution:
It is not a malfunction