Possible Cause
Is the power plug plugged in the outlet properly?

Solution
Please plug the power plug of this product in the outlet correctly.

Possible Cause
Is the child lock function enabled?

Solution
Please press and hold down the purifier wind speed button for 3 seconds to disable the child lock function.

Possible Cause
Is there excessive dust or harmful allergens accumulated on the filter?

Solution
Please press and hold down the purifier wind speed button for 3 seconds to disable the child lock function.

Possible Cause
Are there other sundries around the product?

Solution
Please remove the sundries around the product.

Possible Cause
Is the product placed in a corner?

Solution
Please move the product and place it elsewhere.

Possible Cause
Is the product placed and used at a location that is too open or wide?

Solution
Please place the product in a suitable indoor space for use, and avoid placing it next to a ventilated window.

Possible Cause
Is the indoor air itself seriously polluted?

Solution
Please ventilate the room first and then use this product.

Possible Cause
Is the product placed on an uneven floor or table top?

Solution
Place move the product to a flat floor or table top.