FAQ
Acerpure Cozy AF773-20W
Possible cause:
Is the correct voltage used?Is power connected to the product properly?
Solution:
Please insert the power plug into the outlet properly, and use the correct voltage.
Possible cause :
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the front guard of the air circulator.
Possible cause:
Is there excessive dust accumulated in the air circulator?
Solution:
Please clean the front guard of the air circulator properly.
Possible cause:
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the front guard of the air circulator.
Possible cause:
Is the product placed on an uneven floor or table top?
Solution:
Place move the product to a flat floor or table top.
Possible cause:
Is the motor shaft of the air circulator fan blades installed properly?
Solution:
Please install the motor shaft of the air circulator fan blades properly.
Possible cause:
Is the battery dead?
Solution:
Please replace the battery (Applicable model for the remote control: CR2032).
Possible cause:
Was the remote control pointed towards the front of the product when used?
Solution:
Please change the usage angle and point the signal receiver of the remote control to the product when in use.
Acerpure Cozy AF773-20W
Possible cause:
Is the correct voltage used?Is power connected to the product properly?
Solution:
Please insert the power plug into the outlet properly, and use the correct voltage.
Possible cause :
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the front guard of the air circulator.
Possible cause:
Is there excessive dust accumulated in the air circulator?
Solution:
Please clean the front guard of the air circulator properly.
Possible cause:
Are there foreign objects stuck in the air circulator?
Solution:
Please clean the foreign object from the front guard of the air circulator.
Possible cause:
Is the product placed on an uneven floor or table top?
Solution:
Place move the product to a flat floor or table top.
Possible cause:
Is the motor shaft of the air circulator fan blades installed properly?
Solution:
Please install the motor shaft of the air circulator fan blades properly.
Possible cause:
Is the battery dead?
Solution:
Please replace the battery (Applicable model for the remote control: CR2032).
Possible cause:
Was the remote control pointed towards the front of the product when used?
Solution:
Please change the usage angle and point the signal receiver of the remote control to the product when in use.