Possible cause：
Is the correct voltage used?Is power connected to the product properly?

Solution：
Please insert the power plug into the outlet properly, and use the correct voltage.

Possible cause ：
Are there foreign objects stuck in the air circulator?

Solution：
Please clean the foreign object from the front guard of the air circulator.

Possible cause：

Is there excessive dust accumulated in the air circulator?

Solution：

Please clean the front guard of the air circulator properly.

Possible cause：

Are there foreign objects stuck in the air circulator?

Solution：

Please clean the foreign object from the front guard of the air circulator.

Possible cause：

Is the product placed on an uneven floor or table top?

Solution：

Place move the product to a flat floor or table top.

Possible cause：

Is the motor shaft of the air circulator fan blades installed properly?

Solution：

Please install the motor shaft of the air circulator fan blades properly.

Possible cause：

Is the battery dead?

Solution：

Please replace the battery (Applicable model for the remote control: CR2032).

Possible cause：

Was the remote control pointed towards the front of the product when used?

Solution：

Please change the usage angle and point the signal receiver of the remote control to the product when in use.