Possible cause：
Power not connected

Solution：
Please plug the power plug of this product in the outlet correctly.

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：
Communication abnormal

Solution：
Please contact the customer service center

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：

Temperature of inlet water exceeds 55°C

Temperature system failure detected

Solution：

Replace the room temperature tap water immediately and wait for ten minutes for the 

temperature sensor to return to normal

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：

Temperature of dispensed water exceeds 102°C

Temperature system failure detected

Solution：
Wait ten minutes for the instant heating module to cool down

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：
Water purification abnormal

Solution：
Please unplug the plug for 5 seconds, then reinsert the power and restart the machine

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：

Refrigeration system abnormal

Operated continuously for 4 hours

Stopped cooling water

Solution：

Please unplug the plug for 5 seconds, then reinsert the power and restart the machine

Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：
Abnormality detected in the ice water tank

Solution：
Please unplug the plug for 5 seconds, then reinsert the power and restart the machine Please contact the customer service center if it cannot be solved