Possible cause：
Does the product not have enough power?

Solution：
Please confirm by checking the battery indicator light on this product, and charge the product if the battery is low.

Possible cause：
Is the vacuum head of the product blocked by a foreign matter?

Solution：
Please remove the foreign matter from the head.

Possible cause：
Is there too much dust in the dust box or filter?

Solution：
Please clean the dust box and filter.

Possible cause：
Is there hair or other odors stuck in the vacuum head?

Solution：
Please clean the vacuum head.

Possible cause：
Is the vacuum head or extension tube blocked with foreign matter?

Solution：
Please remove the foreign matter that is blocking the vacuum head or extension tube.

Possible cause：
Is there hair or other odors stuck in the vacuum head?

Solution：
Please clean the vacuum head.

Possible cause：
Were some parts not properly installed?

Solution：
Make sure that each assembly part is properly installed.

Possible cause：
Are you using a power adapter not supplied with this package?

Solution：
Please make sure to use the power adapter provided by acerpure for this product when charging.