FAQ
Acerpure Cool AF354-20W
Is the correct voltage used? Is power connected to the product properly?
Solution
Make sure the power is plugged into the outlet.
Are there foreign objects stuck in the air circulator?
Solution
Please clean the front guard of the air circulator properly.
Possible Reason
Is there excessive dust accumulated in
the air circulator?
Solution
Please clean the front guard of the air
circulator properly.
Possible Reason
Are there foreign objects stuck in the air
fanr?
Solution
Please clean the foreign object from
fan.
Possible Reason
Is the product placed on an uneven floor
or table top?
Solution
Place move the product to a flat floor or
table top.
Possible Reason
Is the battery dead?
Solution
Please replace the battery
(Applicable model for the remote
control: CR2032).
Possible Reason
Was the remote control pointed towards
the front of the product when used?
( Please aim at the fan head)
Solution
Please change the usage angle and
point the signal receiver of the remote
control to the product when in use.
Acerpure Cool AF354-20W
Is the correct voltage used? Is power connected to the product properly?
Solution
Make sure the power is plugged into the outlet.
Are there foreign objects stuck in the air circulator?
Solution
Please clean the front guard of the air circulator properly.
Possible Reason
Is there excessive dust accumulated in
the air circulator?
Solution
Please clean the front guard of the air
circulator properly.
Possible Reason
Are there foreign objects stuck in the air
fanr?
Solution
Please clean the foreign object from
fan.
Possible Reason
Is the product placed on an uneven floor
or table top?
Solution
Place move the product to a flat floor or
table top.
Possible Reason
Is the battery dead?
Solution
Please replace the battery
(Applicable model for the remote
control: CR2032).
Possible Reason
Was the remote control pointed towards
the front of the product when used?
( Please aim at the fan head)
Solution
Please change the usage angle and
point the signal receiver of the remote
control to the product when in use.